Human Resources Generalist

Thank you for your interest in Bellco Credit Union! We’re a local not-for-profit organization that has been giving back to our members, the communities we serve, and of course, our employees since 1936. Offering one of the best employee benefits packages around, Bellco is a leader in fostering, developing, and engaging staff to become expert financial-service ambassadors. You’re a part of something more at Bellco—a place you can be proud of.

Function Description:

The HR Generalist is responsible for managing and supporting the organization’s recruiting process, including sourcing candidates, interviewing, selection, and onboarding. This position partners closely with hiring managers and the HR team to attract qualified candidates, provide a positive candidate experience, and ensure positions are filled efficiently and effectively. Additionally, this position provides administrative support for key HR processes, including maintaining employee records, HRIS administration, reporting and other employee lifecycle activities. This role supports the organization’s NMLS requirements through enrolling essential employees, maintaining records, administering the annual renewal process and leading the annual audit process.

Reports to: Director - Human Resources

Supervisory or Managerial Responsibility: None              

Contacts: On a routine basis interacts with internal staff, managers, and executives. Auditors, examiners, government agencies, and vendors.

Essential Responsibilities:

• Demonstrates Bellco’s Act Nice Behaviors and Core Values in all interactions with members, prospective members, and personnel in other Bellco departments
• Manages full-cycle recruiting activities, including job posting, sourcing, screening, interviewing, selection, offer, and pre-employment processes.

• Partners with hiring managers to understand staffing needs, position requirements, candidate qualifications, and recruitment priorities.
• Sources and attracts qualified candidates through job boards, social media, and other appropriate channels.
• Coordinates and facilitates interviews, ensuring timely communication and a professional, positive candidate and hiring manager experience.
• Manages communication throughout recruiting process, keeping all parties informed and ensuring progress.
• Coordinates employment offers and pre-employment background check in accordance with Bellco’s policies.
• Performs needs analysis in areas of responsibility and develops appropriate strategies to respond to business needs.
• Provides HRIS support, including generating monthly and special reports, as well as performing data maintenance.
• Responds to routine HR questions and requests from employees and leaders, appropriately escalating complex or sensitive matters to the HR Manager and Director.
• Supports HR compliance and recordkeeping processes and assists with audit/exam items.
• Completes verification of employment forms in accordance with Bellco best practices.
• Executes NMLS functions, including enrollment, maintenance, annual renewal and audit processes.

• Acts as liaison with other departments promoting HR professionalism and confidentiality.
• Manages process for employee verification of employment.

• Manages unemployment claims process and appeals.
• Performs other related duties as assigned by management.

Skills: Oral and written communication skills.  Ability to work in a fast-paced environment, effectively managing multiple projects/tasks.

Core Responsibilities:

• Be available to work as scheduled and report to work on time.
• Be willing to accept supervision and work well with others.
• Comply with all organizational policies, the Employee Handbook, Code of Conduct, and required annual training.
• Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the organization.
• Adheres to safe working practices and always follows all organizational safety policies and procedures.
• Demonstrates compliance with all state, federal and all other regulatory agency requirements.
• Ensure strict confidentiality of all records and PII.

Core Values:

BE ETHICAL AND DEMONSTRATE INTEGRITY: Treat others with respect, dignity and” tough love.” It’s about character and influence, not about a title. Be honest and direct. Challenge ourselves and each other to reach our full potential.

BE ACCOUNTABLE: Lead by example. You are the reflection of how you show up. Set realistic expectations. Make good business decisions. Meet commitments. Learn from mistakes.

EMBRACE CHANGE: Develop the individual, improve the team, grow the institution. Encourage and reward creative solutions. Ask impactful organizational questions. Identify the problem to be solved and the desired outcome. Engage others. Believe in what’s possible.

APPRECIATE THE MEMBER: Achieve and retain trusted, valued relationships with members. Listen and identify needs. Prioritize the member experience. Maintain a high level of member satisfaction. Serve the member with pride.

ACHIEVE SUCCESS TOGETHER: Strive for Flawless Execution. Not for the sake of numbers, but for a sense of pride in a job well done. Success favors the prepared. Consistently plan, coach and grow to master our roles. Celebrate our success.

Act Nice Behaviors:

Accept mutual accountability when things go wrong

Acknowledge others’ efforts and thank them

Avoid jumping to conclusions

Be honest, direct, and civil with no hidden agendas

Communicate with others face to face whenever possible

Empathize with others by putting yourself in their shoes

Establish and build relationships into trusted partnerships

Forget the past and avoid holding grudges

Hear individuals out by actively listening to them

Protect and build up each other’s self-esteem

Recognize and reinforce others’ positive actions

Respect each other’s priorities and personal space

Bellco Credit Union provides a comprehensive benefits package to all regular, full time and part time employees, including: Medical, Dental, Vision, 401 (k) with company match, Supplemental Life Insurance, Paid Vacation, Paid Sick Days, and Paid Holidays.
 
In addition to base compensation, Bellco Credit Union offers bonuses for the following roles:
Non-exempt branch roles may earn monthly bonuses for meeting production goals and quarterly bonuses for meeting team goals. 
Exempt branch roles may earn quarterly bonuses for production and team goals. 
Exempt non-branch management roles may be eligible for an annual managerial bonus. 
Non-branch non-management roles may be eligible for on-the-spot bonuses for extraordinary performance.