Human Resources Benefits Specialist

Position Summary

We are seeking a highly skilled Benefits Specialist to own the administration, execution, and continuous improvement of our employee benefits programs. This role requires deep benefits expertise, exceptional attention to detail, and a strong service orientation.

The ideal candidate is proactive, precise, and takes pride in delivering a high-quality employee experience while ensuring accuracy, compliance, and seamless payroll integration.

Key Responsibilities

Benefits Administration & Employee Support

• Serve as the primary subject-matter expert and first point of contact for all employee benefit programs, including medical, dental, vision, 401(k), short- and long-term disability, life and AD&D insurance, EAP, and wellbeing programs.
• Provide accurate, timely, and highly service-oriented support to employees, ensuring clarity, confidence, and trust in all benefits-related interactions.

Open Enrollment & Vendor Management

• Own the end-to-end annual Open Enrollment process, including planning, employee communications, system setup, testing, and final audits.
• Manage the relationship with the company’s benefits broker and vendors, ensuring strong service levels and proactive issue resolution.
• Support evaluation and selection of benefit vendors and plan design changes for future plan years.

Systems, Reporting & Payroll Support

• Own benefits administration and reporting within ADP.
• Produce accurate, reconciled ADP reports that serve as direct inputs to Payroll.
• Ensure all benefit deductions, enrollments, changes, and terminations are reflected correctly and on time.

Leaves of Absence & Workers’ Compensation

• Administer all leaves of absence (FMLA, state, company, and disability-related), coordinating with employees, managers, vendors, and Payroll.
• Manage Workers’ Compensation claims, documentation, and carrier coordination.

Compliance & Continuous Improvement

• Ensure compliance with applicable federal, state, and local regulations.
• Conduct audits and proactively identify risks, discrepancies, or process improvements.
• Maintain clear, accurate, and up-to-date documentation.

This job description outlines the general nature and level of work expected for this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. The company reserves the right to modify job duties at any time based on business needs.

Qualifications

Required

• Proven experience administering a full suite of employee benefits
• Strong working knowledge of ADP or similar HRIS/payroll systems
• Experience supporting Payroll through benefits reporting
• Experience administering leaves of absence and Workers’ Compensation
• Experience supporting a multi-state employee population
• Strong working knowledge of 401(k) plan administration, including enrollments, eligibility, audits, and vendor coordination
• Exceptional attention to detail and follow-through
• Strong written and verbal communication skills
• Highly service-oriented with pride in work quality
• Ability to anticipate issues and think one step ahead

Preferred

• 5 years of progressive experience in employee benefits administration, preferably in a complex or multi-state environment
• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field (or equivalent practical experience)
• Prior experience in an individual contributor (non-manager) benefits role with full ownership of programs
• Experience working in organizations with 500 employees
• Demonstrated tenure in roles requiring high precision, confidentiality, and regulatory compliance
• Experience supporting both HR and Payroll functions with tight deadlines and zero-defect expectations
• Track record of independent ownership with minimal supervision
• Experience in a fast-paced, deadline-driven environment (e.g., Open Enrollment cycles, payroll close)
• Experience improving benefits processes, communications, or documentation
• Professional certification such as CEBS, SHRM-CP, or PHR (or in progress)

Pay Range
$75,000 - $85,000/year

About LINX:

Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems.